FAQ
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Frequently Asked Questions and Answers

  • Q What is your warranty period, and do you offer repair services after the warranty expires?

    A Our warranty period typically ranges from six months to one year. If the warranty has expired, we can provide repair services for a fee.
  • Q What shipping options are available for delivery?

    A We offer a range of shipping methods, including sea freight, air freight, land transport, express courier, or any other available option that best suits your needs.
  • Q Do you provide original products or copy replacement parts?

    A We offer both brand-new original products and high-quality domestic replacement types, depending on the customer’s specific requirements.
  • Q Which payment methods do you accept?

    A We accept various payment methods, including bank transfers, credit cards, Paypal and other secure channels. Our sales team will work with you to choose the best payment option for your convenience.
  • Q What are your payment terms?

    A It depends on the order amount and product type. For standard orders, we require 100% payment in advance. For larger orders, we are open to discussing flexible terms—please contact us to arrange suitable options.
  • Q Is there a minimum order quantity (MOQ) for your products?

    A Our MOQ varies depending on the product type. For standard items, we often have flexible quantities, but for custom parts or high-value components, a minimum order may apply. Contact us for details on specific items.

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XeriWell provides tailored solutions that address the unique hydraulic needs of any region, supporting industries with high-quality, dependable performance.

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